What to expect from your DIRECTV Installation

When you order DIRECTV you’ll get standard professional installation by a certified DIRECTV technician.  On the day of your appointment, he’ll arrive at your home within the specified time window.  Please make sure someone over 18 years old is home.  Just a friendly reminder, the actual installation work may extend beyond the appointment window and typically ranges from 2 to 5 hours.  Please make sure all your TVs are easily accessible and our service technician has a clean area to work.  First he does an interior and exterior site survey to determine the optimal placement of the satellite TV dish and the routing of the cables.  He takes into account future tree growth and new construction that may block its ability to communicate.  The DIRECTV satellite dishes need a clear view to the southern sky for optimum reception.  If you haven’t selected your programming package, he will give you materials to do so.  Then he meets with you to discuss the installation plan and to answer any questions.  He installs the DIRECTV satellite dish, routes the cables and connects each TV to a DIRECTV receiver.  The DIRECTV satellite dish is usually mounted on your roof but there are other solutions for special circumstances in order for you to receive the best reception.  He determines the hardware you’ll need for your location and programming package.  Some customers may need more then one DIRECTV satellite dish or other customized work.  He then connects your receivers to the phone line to ensure you get maximum use of your system.  He verifies that all your TVs are receiving the proper DIRECTV programming and he shows you how to use the remote control to work your receivers.  He will then give you a customer satisfaction checklist to fill out.  Finally, when the work is completed he will clean up any packaging left behind before leaving for his next appointment.  Now you can start experiencing the best TV experience available anywhere.  Remember, if you have any questions during your install, please feel free to ask our friendly technician or visit us at directstartv.com.  If you have any questions or concerns regarding you satellite TV installation, please do not hesitate to call our customer support team.  Additional component installation is also available should you need to expand and add-on to your current service.