FAQs

Get answers to DIRECTV’s frequently asked questions

You have questions, and we have answers. Get the DIRECTV information you’ve been looking for right here. Learn more about DIRECTV below.

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About DIRECTV

What is DIRECTV?

DIRECTV is the nation’s #1 satellite TV provider. The service uses advanced technology to provide 99% signal reliability for dependable entertainment connection throughout the day.

DIRECTV subscribers have access to a variety of entertainment, including thousands of On Demand titles for virtually endless viewing options.1

Why should I get DIRECTV?
DIRECTV gives you the ultimate viewing experience. With DIRECTV, you have control over how you enjoy your entertainment. Watch your shows at home, or stream them on the go using DIRECTV App.2 You’ll love the 100% digital picture and sound that offers stunning audiovisual quality every time you tune in to your favorite show.
How much are DIRECTV packages?
DIRECTV package prices vary depending on the package you select and if you choose to add on additional channels. Call DIRECTV today to get specific prices and learn about special deals in your area.
What’s included with my DIRECTV package?

Your DIRECTV package includes:

  • Equipment fees in up to 4 rooms
  • HD DVR monthly service fees
  • Standard professional installation4
  • Premium networks for the first 3 months at no extra cost

What DIRECTV packages are offered?

There are six different package selections.

DIRECTV Technology

In order to receive your DIRECTV programming, you’ll need some DIRECTV equipment set up in your home.

Ready to order? Call now 1-866-972-7612

DIRECTV customer support

Q: How can I get help with troubleshooting? If you are already a DIRECTV customer, call 1-800-288-2020 to receive help with troubleshooting service problems.

Q: How do I order DIRECTV? Call 1-866-972-7612 to speak with a DIRECTV expert who can help you pick a package and process your order.